Shipping & returns
Our return policy lasts 7 days after purchase. Once this period is over, we do not offer returns or exchanges. For the return to be processed the item must be in new unused condition, in the original packaging and proof of purchase must be provided. If a sale item is returned, we only offer store credit. Any sales on items over 30% off are final and are non-refundable. If the original form of payment is not available, the refund must be applied to store credit. Labor fees, and other services are non-refundable.
Dog House Tents are only refundable if they are new and unused. This is subject to inspection.